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Privacy Policy

HTI PRIVACY POLICY

Last updated: [March 2025]

Article 1 – Introduction
This privacy policy describes how [HTI] (hereinafter: "we", "us" or "our") collects, uses and protects personal data in accordance with the General Data Protection Regulation (GDPR). We attach great importance to the privacy of our customers and ensure that personal data is handled with care.

Article 2 – Personal data that we process
We process the following personal data:

  • Name and surname

  • Address details

  • Phone number

  • Email address

  • License plate data

  • Payment details

  • IP address

  • Other information you provide voluntarily

Article 3 – Purposes of data processing
We process your personal data for the following purposes:

  • Executing agreements and sales transactions

  • Customer service and communication

  • Billing and payments

  • Legal obligations

  • Marketing and newsletters (only with permission)

  • Improving our services and website

Article 4 – How long do we store personal data?
We do not retain personal data for longer than necessary for the purposes for which it was collected. In most cases, we use the following retention periods:

  • Invoices and payment details: 7 years (fiscal retention obligation)

  • Customer data: as long as necessary for service provision and warranty

  • Marketing data: until you opt-out

Article 5 – Sharing data with third parties
We only share your data with third parties if this is necessary, such as:

  • Payment services and financial institutions

  • Government agencies where required by law

  • Vehicle Registration and Insurance Suppliers

  • IT service providers for security and maintenance of our systems
    We never sell your data to third parties.

Article 6 – Data security
We take appropriate technical and organizational measures to protect personal data against loss, misuse and unauthorized access. Consider:

  • Encryption of data

  • Secure servers and networks

  • Employee Access Restrictions

  • Regular monitoring and updates of our security measures

Article 7 – Your rights
You have the following rights with respect to your personal data:

  • Right of access: You can request which data we have about you.

  • Right to rectification: You can have incorrect data corrected.

  • Right to erasure: You can request that your data be erased (if permitted by law).

  • Right to object: You can object to certain forms of data processing.

  • Right to data portability: You can have your data transferred to another party.
    Requests can be submitted via [email address]. We will respond within 30 days.

Article 8 – Cookies and tracking
Our website uses cookies to improve user experience. You can manage your cookie preferences via your browser settings.

Article 9 – Contact details
If you have any questions about our privacy policy, please contact:
[HTI]
[Eikestraat 99/2, 9550 HERZELE]
[info@hti-horsetrucks.be]
[0471 08 55 79]

Article 10 – Changes to this privacy policy
We reserve the right to change this privacy policy. We recommend that you check this page regularly for updates.

This Privacy Policy was last updated on [March 2025].

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